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In honor of “Small Business Week”, now is a perfect time to remind ourselves about the importance of small business reputation management, even if your local business isn’t online! While it might be surprising to many of us, there are still millions of local brick-and-mortar businesses that still have yet to “get online”. The scary […]

With the internet so wide open and chaotic, are there any ways to build a positive online reputation and take charge of your own digital destiny? What determines your offline reputation is completely different from your online reputation. In the real world, your reputation is based off how nice of a person you are, the […]

Are you in control of your online reputation? It seems like we hear a new story in the news everyday about someone’s reputation being destroyed through the use of the Internet. This happens to both individuals, brands and companies. For individuals this can be life-shattering. Not only can a negative online reputation embarrass you among […]

There are things you can do each day to protect and defend your online reputation. Read on to learn more.  Your online reputation isn’t static. It changes every single day, based on the things you’ve done to protect yourself and the things others have done to attack you. That means winning the reputation war involves […]

With social platforms and business review sites more popular than ever, how do you keep employees from ruining your reputation?  Your employees are the heart and soul of your business. They create your product, promote your company, serve your customers, and work like brand ambassadors. When they’re on the job, they exemplify what your company […]

What does the Britt McHenry scandal teach us about online reputation? Last week, a viral video showing an irate ESPN reporter popped up on just about every single social media channel out there. It was pretty juicy stuff, as this reporter took issue with a towing company, and she used some choice words to express […]

We get the question all the time, “Why is my court case on the Internet, and how do I get it removed?”  There are several reasons why your case might be online and several ways we can help remove it. A typical small claims court case in California is resolved in about 40 days, according […]

Need a professional opinion on managing your reputation? Check out this prescription for doctor reputation management and call us in the morning. It was not long ago that doctors cared very little about their reputation online simply because very few people were writing or reading about their experiences with the family doctor. However, the advancement […]

To really understand how to improve your online reputation, you should also understand how and why websites rank in the search results. This is also referred to as SEO or search engine optimization. In the early days of the internet, it was easy to rank a website for a specific term or search phrase. All […]

Learn how to capitalize on the presentation platform SlideShare to repair and boost your online reputation. Anytime you can create a piece of information about yourself or your company and get it in front of a huge audience, that’s good for your reputation. This is a point we’ve hammered home again and again on this […]

Are consumer complaint sites hurting your bottom line? Gone are the days when your consumer feedback and complaints are between just them and your brand’s human resources department. Now complaints run rampant across the internet and not only are they out there for everyone to see… they are also extremely hard to remove as well. […]

With a well-crafted business reputation management plan, you can recover from almost any snafu. By removing data that harms you, and creating new pieces of info that put your company in a positive light, you can ensure that your company always comes up smelling like roses. But, you’ll need to share your plans with each […]

Are you a victim of online harassment? Learn how to handle a cyberbully and keep your reputation intact.  Last week, a former baseball player knocked my socks off, and I don’t even like sports. How did he do it? By serving up revenge by tweet. Apparently, this man wrote up a tweet of pride when […]

Is Twitter part of your reputation management strategy? If not, you’re missing out on a golden brand-building opportunity. Keeping up with the latest industry trends and knowing how your audience will find and engage with your online content is crucial to the success of your reputation and online presence and how your brand will be […]

What is the impact of the recent Google-Twitter partnership? Get the latest on how this connection affects your online image.  Google and Twitter are two of the most potent forces on the internet, and they have now combined forces. What does this mean for you and your brand, and what might people see in the […]

Like it or not, your image on LinkedIn matters. Learn how to avoid common LinkedIn reputation mistakes and build a profile that puts you ahead of the competition.  If you’re on the hunt for a new job (and chances are, there are a lot of you, as there are 9 million unemployed people in the […]

Your brand’s reputation is everything. It’s the first thing people see when they search for your brand online, it’s the reason why some people love brands more than others and lastly, it’s also the biggest influencer on whether someone purchases from your store or moves onto the next. So what can we learn from the […]

Knowing how to respond to negative reviews online can prevent major reputation headaches down the road.  Reputation management is all about knowing where and when something is posted, mentioned or shares around your personal name, brand or business. In addition to knowing when and where something is said about your personal or business brand, you must also […]

What is the John Kitzhaber scandal, and what can we learn from it? We dig into the story and the reputation lessons it provides.  John Kitzhaber started his public service work in Oregon in 1978, when I was just strapping on my shoes for first grade. Since then, he’s held a variety of different public […]

Is it more important to have a big bank account or an excellent online reputation? That’s a question up for debate all around the world today, and a clear answer is emerging. According to most people, your value in your community has little to nothing to do with how much you make or how you […]

Learn how your reputation is being destroyed without your knowledge and what you can do to stop the bleeding. The first impression individuals, customers and clients see around your brand will leave a lasting impression. Whether that first impression is positive or negative will greatly influence bringing new business or sending them off to your […]

Need help getting the word out? Our Reputation Team offers 5 reputation management tips brand marketers can use to improve visibility and connect with consumers across the web.  In the world of the internet, your reputation is up for grabs every day. Even if you play by the rules, keep your customers happy and have […]

Want a boost in local search? Get the latest on how to improve business visibility in local search results and reach more customers than you ever thought possible.  For local businesses, new customers mean everything. With the internet quickly changing how offline businesses need to adapt and change their business, it’s now more important than […]

Knowing how to protect your brand online has never been as important as it is today. With the new year now in full swing, it’s now more important than ever for you to know what to look out for when monitoring your personal and brand name mentions online. We’ve taken the guesswork out of how […]