Top Consumer Advocacy and Complaint Websites

Below is a list of some of the larger consumer advocacy websites in the United States.  These sites make up the majority of consumer complaints sites we work to remove or delete from the search engines.  We work on many other sites, but the below make up some of the larger more popular consumer complaint websites.

In an era of unprecedented internet fraud, dozens of consumer advocacy websites have been founded with the intention of  keeping consumers informed by helping them share their feedback about past business experiences with others. Although these sites typically offer valuable insight about the trustworthiness of online companies, the competitive nature of eCommerce sometimes causes unscrupulous individuals to take advantage of consumer advocacy websites by slandering upstanding businesses with false scam reports.  Online slander of businesses and individuals has become a serious problem with consumer advocacy and other third party websites.

According to section 230 of the Communications Decency Act (CDA) that was passed in 1996, website operators (like those that host consumer advocacy websites) are not responsible for the content posted by site visitors and members. Ten years later, in 2006,  the supreme court of California upheld the CDA with a benchmark ruling in the Barrett vs. Rosenthal online defamation case, stating that the defendant (Rosenthal) was immune from liability because she was using “interactive computer services” to publish content received from a third-party source. In addition to the CDA, the 1st amendment to the U.S. constitution prohibits authorities from restricting freedom of speech and anonymity.

If you’re interested in learning what people are saying about your business online, consider visiting the top 7 consumer advocacy websites.  If you have found yourself on one of the below websites and are interested in removing the post from the search engines, please contact us for a quick and effective removal solution.

RipoffReport.com

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Ripoff Report was established in 1999 by Ed Magedson (founder of the Bad Business Bureau), and has since become one of the most popular consumer advocacy websites online. The site gives anyone the opportunity to post their business or personal complaints free of charge, while also offering helpful tips and advice on how to avoid online scams.

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The site’s ‘Consumer Resources’ section teaches consumers how to protect their identity and steer clear of various types of fraud, including illegal telemarketing, unfair credit card/loan offers, fake government grant soliciting, fraudulent business/investment opportunities, phony sweepstakes, cell phone auto-rebill schemes, insurance ripoffs, and other miscellaneous scams.  Reports posted on RipoffReport tend to rank extremely high and can be very damaging for a person or companies reputation. We offer detailed information on RipoffReport.com and how to remove RipoffReport from the search results.

Complaintsboard.com

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ComplaintsBoard.com a rival to RipoffReport.com, and was once the target of a RipoffReport lawsuit.  This website is a comprehensive consumer advocacy site complete with consumer complaints, news & stories, tips & tricks, and the latest recall lists.

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The site is also home to a number of independent watchdog groups that regularly post reports, photos, and videos about negative business experiences in specific industries/niches. Members can also start their own group if they’d like. After a complaint is submitted, other members on the site have the opportunity to rate the quality/truthfulness of the post, resulting in a percentage rating that indicates the reliability of the report. Consumers can search the site based on a variety of criteria, including company/individual names, or browse through a plethora of neatly organized categories in the right sidebar.  Posts on Complaintsboard.com have a high rate of proliferation typically once a complaint is filled on the site is picked up by a dozen or so other scrapper websites.

Unlike other consumer advocacy websites, ComplaintsBoard.com lets members update their posts. This feature gives business owners the opportunity to have their reputation restored after successfully resolving a customer complaint.  We have developed a ComplaintsBoard.com removal solution for business owners and individuals that have been falsely slandered on the site. Site members can receive regular updates by connecting their Yahoo!, Twitter, Google, or LinkedIn accounts to their ComplaintsBoard.com account. Aside from the input offered by community members, the site also publishes its own news stories about business events and occurrences that may interest consumers. Other notable features include a “Suspicious Companies” list, and a “Thank You” Email section.

 

ScamInformer.com

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ScamInformer.com is an online consumer advocacy platform that gives customers and business owners a venue in which they can openly voice their opinions and experiences. Registering for an account is a simple process that can be completed in less than one minute, and users can post complaints with complete anonymity, displaying nothing but their chosen username.

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Visitors can search for existing complaints on companies and individuals using the proprietary site-wide search engine, or browse through recent complaints in specific industries to determine which companies they’d like to avoid.

After a complaint is posted to the site it is immediately placed on the “Newest Reports” list, which headlines the homepage. Recently updated reports are posted on the right side of the homepage, making them rank extremely high in the search engines. We have developed a complete strategy for removing posts on ScamInformer. ScamInformer is protected from lawsuits by its terms and conditions, which give the site operators complete immunity to legal action under the protection of the CDA. Since the site cannot control all of the content its members post, there is no guaranteed way to verify the validity of complaints.  If you or your company is the victim of a false complaint, contact us and we can help.

PissedConsumer.com

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Pissed Consumer is a robust consumer advocacy website that features product/service reviews and complaints. Honorable mentions of the site have been featured in news stories posted by well-known publishers like CNN Money, ABC 7 News, New York Times, CBS MoneyWatch, and MSNBC.

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Registering to become a member is quick and easy, and complaints are submitted in the form of written reports, which may or may not be accompanied by photos and/or videos.   Each complaint on Pissed Consumer creates a sub domain for the keywords used in the title, thus making the complaints rank extremely high.  If you are having problems with a PissedConsumer.com complaint we can help remove it from the search engines.

Scam.com

Scam.com is a busy consumer advocacy and political forum with tens of thousands of posts and thousands of active members. Although most of the posts pertain to internet scams and political issues, there are more than two dozen subsections, including sections devoted to investment scams, religious scams, and even corporate fraud.

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The forum has a basic interface similar to that of other message boards, so becoming familiar with site navigation is quick and easy.

After registering, members can post complaints in the form of a thread. Other members can then add their input, and business owners/individuals are free to defend themselves from slander by responding to the thread with their own posts. Because of the extensive number of categories, Scam.com is easily the most comprehensive consumer advocacy forum online.

Complaints.com

Complaints.com was founded in May of 2000, and has since amassed a significant member base, having been featured in major publications like Reader’s Digest, The Wall Street Journal, The Chicago Tribune, Business Week Magazine, and many others.

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The goal of the site is similar to that of every other consumer advocacy website – to help consumers make informed decisions based on the experiences and feedback of others, while helping businesses improve their products and services through customer input and constructive criticism.  For information on removing Complaints.com posts please visit our Complaints.com resources page.

ScamFound.com

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ScamFound.com is yet another consumer advocacy forum that disgruntled customers can use to post negative feedback about companies they’ve dealt with.

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Although this forum is smaller than Scam.com, with fewer subsections, it ranks highly in the search engines for a number of important keywords, making it an ideal choice for those that want their opinions to be seen.  We offer a quick and guaranteed removal solution on ScamFound.com

The Better Business Bureau

The original consumer advocacy website the BBB has recently updated their web presence to catch up with more prominent websites like RipOffReport.com.  We have a good solution for removing BBB profiles from the Internet.

 

Conclusion

The above consumer advocacy websites are neutral platforms that consumers and businesses can use to share opinions and resolve issues. The site owners/administrators are not responsible for the content posted by their visitors, and are therefore immune to legal retribution. While some of the sites are willing to remove complaints and comply with upstanding businesses, others are reluctant to censor their user’s posts, and instead encourage business owners to submit their own public rebuttal of any falsehoods. If you’re trying to improve your internet reputation, one of the first steps taken should be becoming a member of all of the aforementioned sites, or hiring a firm that can act as your representative in doing so.